Hi there. If a client accidentally signs in the partner's signature space (unnoticed by the adviser) and leaves their own space blank, is this a big deal? Would I need to get the client to come in and sign it again?
What if this is not noticed until the case is being closed and the client has ceased contact, and it is too late to get the client to sign in the correct place? A form could be sent to the client by post with a letter requesting another signature, but suppose they ignore the letter? Can we still submit the matter? Thanks
Post by Patrick Torsney on Nov 17, 2011 14:17:06 GMT
You can always submit a claim for any matter where you felt it has satisfied the relevant rules. However, I would say here that if the LSC saw this case they would almost certainly nil assess it
At the end of the day, the client has not signed the actual client certification, which means things like they have not had to confirm one way or another whether they have received previous Legal Help (etc). Clearly, and unfortunately, the form is incomplete